GL We have got South Africa and they are probably slightly different to the other two, who play a bit more rugby. You know what is coming with South Africa. They will climb all over you, so you need to muscle up in games like that. AGENDA: Alasdair Northrop's monthly view on businessI was recently contacted by a supplier to a sub contractor which was doing work for a major international company with operations in Scotland.00:00, 2 JUN 2009Updated09:31, 22 FEB 2017Get Daily updates directly to your inbox+ SubscribeThank you for subscribing!Could not subscribe, try again laterInvalid EmailI was recently contacted by a supplier to a sub contractor which was doing work for a major international company with operations in Scotland.The supplier was extremely concerned because his customer was not being paid for their work for the international company and consequently he was also not being paid.The international company had been badly hit by the recession and had already been forced to cut jobs but its way of communicating with suppliers was extraordinary. It just didn't.Calls were not returned to the sub contractor who in turn had to start making redundancies because its cash flow was being badly hit.The whole situation was exacerbated by the large company's clumsiness in dealing with its supplier.It brought to mind the growing importance of the need for managers to have strong negotiating skills in order to deal with such problems.As we reported in last month's issue, the cofounder of Harvard's program on negotiation, Dr William Ury, is coming to Edinburgh to give a seminar about his area of expertise on June 19.I have recently read both books and found them extremely interesting and useful with plenty of case studies and examples to help the amateur negotiator become a true professional.I am sure plenty of managers would benefit from hearing what Ury has to say perhaps we could borrow him for a while to sort out problems like the one I outlined earlier Understandably many companies are under severe pressure at the moment with a number lacking the skills to cope.The sub contractor I talked to was sympathetic to the plight of his large customer but frustrated by the way it was handling things.Instead of trying to find a solution it had simply put up the Cheap Jerseys free shipping shutters.Communication is key to all business and hopefully other companies might take heed of this in the future.If you have problems be frank with your suppliers. You never know they may be able to help or at least offer useful advice.This month we feature an interview with Finance Secretary John Swinney.Since taking on his superman role Swinney has coped admirably with a wide range of responsibilities and, from my own observations, has made sure he is in constant touch with the country's business community.Scottish Enterprise appears to be performing well under the SNP controlled Government and is responding in a positive way to the challenges created by the downturn.However there will be no let up for Swinney in the coming months and there are a number of obstacles facing him, not least getting the Scottish Futures Trust into action so it can provide a much needed stimulus for the construction sector.Although he does not have the charisma of Alex Salmond he has definitely earned his stripes and it will be interesting to see where he goes from here.
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